1. Introduction

Rarebird Ed Tech provides consulting and education services through Rare Bird, LLC. 

We are committed to protecting the privacy and security of our users and customers. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your personal information through our website rarebird.tech (“Site”).

2. Information We Collect

a. Personal Information: When you register on our Site, we collect personal information such as your name, email address, and contact details. If you make purchases, we may also collect payment and billing information.

b. Non-Personal Information: We collect non-personal information like browsing history, site usage, and other aggregated data to improve our services. We also collect non-personal information that you provide voluntarily through research methods such as surveys, polls, and interviews.

3. How We Use Your Information

Your information is used to:

• Provide, maintain, and improve our services.
• Process transactions and send related information including confirmations and invoices.
• Send you technical notices, updates, security alerts, and support messages.
• Send you optional marketing promotions or information.
• Respond to your comments, questions, and provide customer service.
• In aggregate, to develop summary statistics for research or educational purposes.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to others. We may share limited information with select third-party service providers that help us operate our business and the Site or administer activities on our behalf, such as processing payments or sending out newsletters or surveys. We do not share information with third-party service providers that sell, trade, or rent your personal information to others.

We may develop summary statistics from aggregate data derived from information that you willingly provide (for example, through surveys). These summary statistics or aggregate data may be shared with the public as research and educational content on our web site, but will never reveal personal information.

5. Data Retention

We retain personal information for no longer than is necessary for the purposes for which the personal information is are processed. We keep personal information as long as you maintain a relationship with Rarebird, or for a maximum period of 24 months after our last interaction, or until we are directed to remove or delete your information.

5. Data Security

We host our data, including your information, on verifiably secure cloud hosting services. We ensure that no unauthorized individuals within or working with Rarebird have access to your personal information. We take reasonable measures to protect your information from unauthorized access, theft, and loss.

For information provided to us through research methods (e.g. surveys, polls, interviews), we follow the NIH Policy for Data Management and Sharing (DMS).

6. Your Rights

You have the right to access, correct, or delete your personal data. You have the right to unsubscribe from any newsletters, surveys, updates, or mailing lists.

Please contact us to make such requests: contact@rarebird.tech

7. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our information practices. 

We will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@rarebird.tech